FREQUENTLY ASKED QUESTIONS
Q. How do I make an appointment?
A: Call my office at (206) 954-8800 Usually after a little phone-tag, we speak for a few minutes so that I can get an initial history and became acquainted with your treatment goals. If we determine that we are a good fit for each other, we will arrange a time to meet at my office for the initial evaluation.
Q. How does telemedicine work?
A: I use a HIPAA-compliant program called doxy.me. All you need is a computer with a camera and a microphone and a good internet connection. I will send you a link, and we will be connected automatically at the time of our appointment.
Q. How do you handle medications, labs, etc?
A: I can call medications into your pharmacy. I can order labs through Lab Corp or other providers. I can also coordinate with your primary care provider if we determine that medical treatment is necessary.
Q: Do you take insurance?
A: Yes. I currently take Washington State Regence and their associated plans. If you are insured by another provider, I will generate an invoice that will be mailed to you that will contain any information necessary for you to submit a claim and receive whatever reimbursement your insurance company authorizes for an out of network provider.
Q: Do you take Medicare?
A: I do not take Medicare and am not a Medicare provider. You will not be reimbursed by Medicare of a Medicare Plus plan for our sessions.
Q: Are our sessions confidential?
A: Yes. What we discuss in session or even the fact that you are seeing me at all is confidential. However, I am legally required to disclose information in certain cases such as if a patient threatens to harm someone, or if I become aware of ongoing child abuse. I may also be required to release information in response to a court order.
Q: Will you release medical information if I want you to?
A: Yes. I will release medical information if a patient fills out a consent form.
Q: My spouse/parent is paying for our sessions, will you release information to them?
A: I will not release any information about a patient to anyone without that patient's express written consent.
Q: What are your business hours?
A: By appointment only. I typically see patients between 7:00 AM and 6:00 PM Monday through Friday depending on my availability.
Q: How do I contact you after hours?
A: Routine messages, questions or requests can be left on my voicemail at (206) 623-1949. In case of Emergency, please call my office and follow the voicemail instructions to reach the psychiatrist on call or call 911 as appropriate if I am unavailable.
Q: I ran out of my prescription, how do I obtain a refill?
A: If you need refills, please remember to obtain prescriptions at the time of your session. If you need a refill prior to your next session, contact the pharmacy and have them call me for a refill authorization.
Q: What is your cancellation policy?
A: Since your appointment time is reserved exclusively for you, please cancel any appointments that you are unable to attend. You will be charged for cancellations with less than 24 hours notice or for missed appointments.